1. Terms and conditions
2. Payment Policies
3. Cancellation and Refund Policies
1. Terms and Conditions
Reservation Process:
Clients must submit a booking request at a minimum of 7 days in advance of their event date.
All reservations are subject to availability.
An email confirming the booking requests will be provided to the customer
Confirmation:
An email confirmation will be provided to the client upon acceptance of the deposit or payment. The confirmation will include your event details.
Event Details:
Clients must provide accurate and complete event details, including address, date, time, phone number for delivery communication
Customers are to have the serve ware ready for pick up between 9 am - 12 pm the next day.
Cancellation by the Client:
We understand that shit happens. Cancellations made 4 days or more before the event are eligible for a full refund. For cancellations made within 3 days or less please email hello@inspiretohost.com
Cancellation by Host: In unforeseen circumstances or events beyond our control, we reserve the right to cancel the reservation. In such cases, a full refund will be provided.
Refund Process: Refunds, if applicable, will be processed within 2 days of the cancellation notice.
Refunds will be issued using the original payment method.
By confirming a booking, clients agree to adhere to these policies. Any exceptions must be agreed upon in writing by both parties. This Booking and Reservation Policy is subject to periodic review and update
1. Overview:
Purpose:
This policy outlines the procedures and responsibilities in the event that a client breaks serveware during a hosted event.
2. Prevention:
Communication:
Clients will be informed of the fragility of serveware.
3. Resolution Process:
Assessment:
Host will assess the serveware upon pick up and determine if any of the serveware is broken.
4. Resolution Options:
Replacement Cost:
The client may be billed for the cost of replacing the broken serveware based on the item's value.
5. Billing and Compensation:
Billing Communication:
A detailed invoice reflecting the charges for broken serveware will be provided to the client after the event.
Payment Terms:
Clients are expected to settle any additional charges related to broken serveware within 5 days of receiving the invoice.
6. Client Acknowledgment:
Acceptance of Responsibility:
By participating in the hosting service, clients acknowledge their responsibility for any damage caused to the provided serve ware.
